All digital embroidery designs are delivered by instant download. You must log into your account after your purchase is complete to retrieve your designs. There is no time limitation as to when you can retrieve the designs, and no download limit at this time. Should you receive a damaged file, please contact me through the contact page and I will replace the file. Due to the digital nature of our products, there will be no refunds.
If you are purchasing quilting services, your quilt will be returned to you via mail or other carrier of your choice. You must pay all shipping and insurance costs in addition to the quilting fee.
As I add other services, this page will be updated.
Thank you for understanding!